Report Issues

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Report a Bug or Issue

We're committed to providing a reliable and high-quality service. If you encounter any bugs, technical issues, or problems with your alerts, please let us know so we can fix them quickly.

How to Report Issues:

To report a technical issue, please email us at support@auctionalertsarchive.com with the following information:

Please Include:

A clear description of the issue you encountered
Steps to reproduce the problem (if applicable)
Your browser and device information
Any error messages you received
Screenshots or screen recordings (if helpful)
The approximate time the issue occurred

Issue Priority

Priority	Response Time	Examples
Critical	2-4 hours	Service down, data loss, security issues
High	4-8 hours	Major feature broken, significant functionality impaired
Medium	1-2 days	Minor feature issue, workaround available
Low	2-5 days	UI/UX improvements, cosmetic issues

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